Privacy Policy

1. Introduction

At Skyy Power FM Online (skyypowerfmonline.com), we are committed to safeguarding the privacy and personal data of our users. Your trust is vital to us, and we uphold the principles of integrity, transparency, and accountability in handling any personal data you provide while accessing our website and services. This Privacy Policy outlines our practices concerning the collection, processing, storage, and protection of your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and others who access or use the services provided via skyypowerfmonline.com. Skyy Power FM Online is the data controller of your personal data, meaning we determine the purposes and means of processing your information. If you have any questions or concerns about this policy or how we handle your data, you may contact us at [email protected].

3. Categories of Data We Process

We collect and process various categories of personal data to deliver, personalize, and improve our services.

a. Usage Data:
Includes information such as your IP address, browser type and version, time zone setting, location, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access our website. It may also include log data, session identifiers, pages visited, time spent on pages, and referring websites.

b. Account Data:
If you create an account or register with us, we may collect your full name, billing and shipping addresses, email address, phone number, and login credentials.

c. Profile Data:
Includes details provided in your user profile such as preferences, purchase history, behavioral interactions with content and services, saved settings, and interests.

d. Communication Data:
Encompasses the content of your communications with us, including support requests, service inquiries, feedback, or complaints. It also includes metadata and contact history associated with these communications.

e. Technical Data:
Information collected from devices and networks used to access our services, including device type, hardware identifiers, software configurations, and crash logs.

f. Transaction Data:
Includes payment and billing information (e.g., invoice details), delivery instructions, and purchase confirmations.

g. Preference Data:
Includes your consent or opt-in/opt-out status to receive marketing materials, product interest selections, and other user-customized settings.

4. Legal Bases for Processing Your Data

We rely on the following legal bases for processing your personal data:

– Legitimate Interest: To provide, manage, maintain, and improve our content and services, prevent fraud, and ensure network and information security. We carefully assess that such interests do not override your personal rights and freedoms.
– Contract Performance: When data is processed to fulfill agreements between you and us (e.g., account registration, service provision).
– Consent: For certain forms of data processing, particularly concerning marketing communications, we require your explicit consent.
– Legal Obligation: When processing is necessary to comply with a legal requirement.

5. Your Rights

Under the GDPR and CCPA, you retain several important rights regarding your personal data. Upon verified request, you may exercise the following rights:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data when it is no longer necessary, or where you withdraw your consent.
– Right to Restrict Processing: You may limit how we use your personal data in specific circumstances.
– Right to Data Portability: You may request that your data be provided to you in a structured, commonly used format, or transferred to another service provider.
– Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
– Non-Discrimination (CCPA): You have the right not to receive discriminatory treatment for exercising your CCPA rights.

To exercise these rights, please contact us at [email protected]. We may require verification of your identity before processing your request.

6. Security Measures

We implement a comprehensive set of technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. Key measures include:

– Encryption of sensitive data both in transit and at rest.
– Role-based access control and authentication systems.
– Regular data backups and restore protocols.
– Staff training on data protection principles and practices.
– Security monitoring and incident response planning.

While no system is entirely immune to cyber threats, we continuously monitor risks and update our systems to maintain resilience and security compliance.

7. International Data Transfers

Your personal data may be stored and processed outside your country of residence, including in jurisdictions that may not provide the same level of legal data protection. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission and adherence to legal and regulatory obligations in relevant regions. Your data will only be transferred in a lawful and secure manner.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements. Retention periods vary depending on the category of data:

– Usage Data: Retained for up to 12 months for analytics and security purposes.
– Account and Profile Data: Retained for the life of your account and deleted upon request or inactivity exceeding 24 months.
– Communications and Transaction Data: Retained for up to 6 years for legal compliance and customer service integrity.
– Preference Data: Stored until you update or withdraw your consents.

When data is no longer required, it will be securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar tracking technologies on skyypowerfmonline.com to personalize your experience, analyze site performance, and deliver targeted content. Cookies fall into the following categories:

– Essential Cookies: Required for basic site functionality (e.g., login, navigation).
– Functional Cookies: Enhance usability and site personalization.
– Analytics Cookies: Collect information about user behavior to improve our content and structure.
– Performance Cookies: Help us measure and improve website performance.

10. Cookie Management and Compliance

Upon your first visit to skyypowerfmonline.com, you will be presented with a cookie notice allowing you to accept or customize cookie preferences. You may modify these preferences at any time through our cookie management interface or by adjusting your browser settings.

In compliance with GDPR and CCPA, we obtain informed consent prior to setting non-essential cookies and honor Do Not Track (DNT) and similar browser signals where applicable.

11. Children’s Data

Skyy Power FM Online does not knowingly collect or process personal data from children under the age of 13. Parents or guardians who believe their child has submitted data to us should contact us immediately at [email protected]. Upon verification, we will promptly delete the information from our systems.

12. Policy Updates and User Notifications

We may update this Privacy Policy from time to time to reflect changes in legal requirements, operational needs, or service enhancements. Any material modifications will be communicated through appropriate notices on skyypowerfmonline.com, and, where applicable, through direct communication channels. We encourage users to review this Policy periodically to stay informed about how we protect their information.

13. Contact

If you have any questions, requests, or concerns regarding this Privacy Policy or our data processing practices, please contact us at:

Email: [email protected]

We are committed to complying with applicable data protection laws and ensuring that your rights and privacy are upheld at all times. Your trust is important to us, and we take every reasonable measure to honor that trust.